itSMF New England LIG provides its members with a forum to share and advance IT Service Management best practices within the New England geography.
Find out why more than 25 people have been regularly attending the itSMF New England LIG bi-monthly meetings since the group started. Why not join us at our regular meetings or at the annual expo being held this June 7th. Attend one of the many informative meetings in person or volunteer to assist in planning our events or providing communication to the interest group!
itSMF New England Local Interest Group
Welcome to the 2012 itSMF New England Local Interest Group meeting season. We are proud to be celebrating the 8th year the LIG.
With an economy that is still trying to recover, it is as important as ever to manage Information Technology and IT Services with the most efficiency and maximum effectiveness with the help of best practices that allow us to make process improvement.
New England LIG 5th Annual itSMF Conference and Vendor Expo Event
This event includes a combination of presentations from ITSM experts and corporate practitioners as well as a vendor exhibition.
If you are a vendor that would like to participate and sponsor this event,
please email us at:
programs@itsmf-ne.org.
| Agenda |
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| 7:30 AM - 8:00 AM |
Vendor Setup |
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| 8:00 AM - 9:00 AM |
Breakfast Buffet
Breakfast Sponsor Presentation |
EasyVista |
| 9:00 AM - 10:15 AM |
DevOps: When IT Fails |
Gene Kim |
| 10:15 AM - 11:00 AM |
Networking / Vendor Exhibits |
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| 11:00 AM - Noon |
IT That Matters |
Dennis Ravenelle |
| Noon - 1:00 PM |
Lunch
Lunch Sponsor Presentations |
Consulting-Portal
Service-Now |
| 1:00 PM - 2:15 PM |
Practitioner Panel Discussion |
Service Up IT
The Service Catalog |
| 2:15 PM - 2:45 PM |
Networking / Vendor Exhibits |
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| 2:45 PM - 3:45 PM |
The Consumerization of IT |
Robert Stroud |
| 3:45 PM - 4:15 PM |
Wrap Up & Door Prizes |
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Letter From the President
Welcome to the New England LIG website and we invite you to our annual Expo and Educaitonal Seminar! We are excited to have the amazing Gene Kim as a first time keynote speaker this year. If you have never met or spoken with Gene, you have no idea what you are missing. We will once again have the ever informative Robert Stroud and one of our President Emeritus, Dennis Ravenelle wrapping up the three headline speakers!
Our Practioner Roundtable discussion was so well received last year that we are including in this years agenda as well! It is sure to once again be a great event.
Please sign up early as this year we have limited spaces available so, don't get locked out.
We look forward to seeing you at the event!
Regards,
Carlos Casanova
Please direct any questions to: admin@itsmf-ne.org
To become an itSMF member click here: http://www.itsmfusa.org/
Dear itSMF New England LIG members,
We'd like to share with you a free salary survey which itSMF USA participated in this past year. In conjunction with Plexent and the Kelley School of Business at Indiana University, Bloomington they executed the industry's first ITSM-focused salary survey. We think you'll like what it says about your Service Management earning potential.
As an itSMF USA member, you can access this survey without any additional registration by clicking on the following link and logging into the itSMF USA website with your existing credential: http://itsmfusa.org/itsm-salary-survey-results
Non itSMF USA members should click here: http://www.plexent.com/the-report-itsm-salary-survey-results/
What's New?
- Contribute to the New itsmf-NE LIG Newsgroup - Links to useful info on ITIL and ITSM related info
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